Terms & Conditions of Purchase
(Quality Clauses)
Updated 1 April 2019
Singapore Aero Support Services Pte Ltd is hereinafter called “SASS”.
The person, firm or company undertaking the supply of parts, goods and/or services is hereinafter called the “Supplier”.
SASS is committed to provide quality products and services to its customers. The parts, goods and/or services provided to SASS by the Supplier play an integral role in SASS’ fulfilment of its commitment to its customers. This Purchase Order Quality Clauses (“POQC”) establishes requirements applicable to items ordered under the Purchase Order(s), of which this is a part, to clearly define for each purchase of products or services, all the necessary and applicable technical and quality standards which the Supplier must comply with, as required by SASS, its customers and/or regulatory authorities.
1. The Supplier shall establish and maintain an effective Quality Management System (QMS), in compliance with the requirements of ISO9001, AS9100 or other QMS appropriate to the part.
2. As part of the QMS, the Supplier must ensure that their personnel are aware of their contribution to product or service conformity, product safety, and the importance of ethical behaviour.
3. The Supplier is responsible for meeting all specified technical and quality requirements in respect of the products and/or services provided under each Purchase Order. When the Supplier uses subcontractor to perform work on products and/or services for SASS, the Supplier shall provide subcontractor all the technical and quality requirements required by SASS’s Order.
4. The Supplier shall use and direct subcontractor to use SASS or SASS’s customer-designated or approved suppliers and communicate to its subcontractor all applicable requirements as instructed by SASS.
5. The Supplier shall notify SASS of any changes to processes, products or services, including changes of the external providers, location of manufacture, and obtain approval prior to the delivery.
6. The Supplier shall be responsible for all inspections and tests, required by the Purchase Order. Results of inspection and/or test shall be made available to SASS upon request.
7. The Supplier and any of its subcon performing special processes (such as welding, non-destructive testing, heat treatment, plating, anodizing, soldering, etc.) shall submit a certification listing the specification designation and that the special process was performed in accordance with such specification.
8. Where, and to the extent that, traceability is a specific requirement, the Supplier shall apply a unique identification to the individual part, material or batch per requirements. This identification data shall be recorded and traceable to related suppliers’ records.
9. In the event the Supplier has determined that nonconforming and/or counterfeit parts have been delivered to SASS, the Supplier shall notify SASS within twenty-four (24) hours of such discovery with non-conformance and/or counterfeit parts details and proposed actions to be taken.
10. The Supplier warrants that all ordered items will be free from defects in workmanship and material, and are provided in accordance with the specifications by SASS. Any parts found to be damaged upon receipt shall subject to rejection.
11. All parts delivered must contain packing slips, including part numbers, description of the material, quantity and the Purchase Order number. Any applicable material or process certifications as requested in the Purchase Order must accompany the delivery.
12. SASS will not accept parts that do not fully comply with the drawings and specifications for form, fit, function or appearance. Any deviations from drawings, design data, specifications or other procurement requirements shall be submitted to SASS for review and consideration.
13. The Supplier shall maintain suitable inspection and test records to serve as evidence of conformance with specified requirements. Such records shall be legible and traceable to the parts involved. For aviation parts, these records shall be maintained for a minimum of two (2) years after final payment or as stated otherwise in the Purchase Order.
14. The Supplier shall provide test coupons or specimens for design approval, inspection/ verification, investigation, or auditing by SASS upon request.
15. SASS, its customers and regulatory authorities shall be given the right of access to the Supplier’s facility upon request for the purposes of inspecting all applicable records and processes relating to the products and/or services provided to SASS under the Purchase Orders. SASS shall be allowed to audit and inspect such records and processes at any level of the supply chain. SASS shall give reasonable notice to the Supplier prior to any inspection and visit to Supplier’s facility.
16. The Supplier represents and warrants that it is in compliance with its parent company, SIA Engineering Company’s Supplier’s Code of Conduct. The latest revision is available at http://www.siaec.com.sg/suppliers.html.
The person, firm or company undertaking the supply of parts, goods and/or services is hereinafter called the “Supplier”.
SASS is committed to provide quality products and services to its customers. The parts, goods and/or services provided to SASS by the Supplier play an integral role in SASS’ fulfilment of its commitment to its customers. This Purchase Order Quality Clauses (“POQC”) establishes requirements applicable to items ordered under the Purchase Order(s), of which this is a part, to clearly define for each purchase of products or services, all the necessary and applicable technical and quality standards which the Supplier must comply with, as required by SASS, its customers and/or regulatory authorities.
1. The Supplier shall establish and maintain an effective Quality Management System (QMS), in compliance with the requirements of ISO9001, AS9100 or other QMS appropriate to the part.
2. As part of the QMS, the Supplier must ensure that their personnel are aware of their contribution to product or service conformity, product safety, and the importance of ethical behaviour.
3. The Supplier is responsible for meeting all specified technical and quality requirements in respect of the products and/or services provided under each Purchase Order. When the Supplier uses subcontractor to perform work on products and/or services for SASS, the Supplier shall provide subcontractor all the technical and quality requirements required by SASS’s Order.
4. The Supplier shall use and direct subcontractor to use SASS or SASS’s customer-designated or approved suppliers and communicate to its subcontractor all applicable requirements as instructed by SASS.
5. The Supplier shall notify SASS of any changes to processes, products or services, including changes of the external providers, location of manufacture, and obtain approval prior to the delivery.
6. The Supplier shall be responsible for all inspections and tests, required by the Purchase Order. Results of inspection and/or test shall be made available to SASS upon request.
7. The Supplier and any of its subcon performing special processes (such as welding, non-destructive testing, heat treatment, plating, anodizing, soldering, etc.) shall submit a certification listing the specification designation and that the special process was performed in accordance with such specification.
8. Where, and to the extent that, traceability is a specific requirement, the Supplier shall apply a unique identification to the individual part, material or batch per requirements. This identification data shall be recorded and traceable to related suppliers’ records.
9. In the event the Supplier has determined that nonconforming and/or counterfeit parts have been delivered to SASS, the Supplier shall notify SASS within twenty-four (24) hours of such discovery with non-conformance and/or counterfeit parts details and proposed actions to be taken.
10. The Supplier warrants that all ordered items will be free from defects in workmanship and material, and are provided in accordance with the specifications by SASS. Any parts found to be damaged upon receipt shall subject to rejection.
11. All parts delivered must contain packing slips, including part numbers, description of the material, quantity and the Purchase Order number. Any applicable material or process certifications as requested in the Purchase Order must accompany the delivery.
12. SASS will not accept parts that do not fully comply with the drawings and specifications for form, fit, function or appearance. Any deviations from drawings, design data, specifications or other procurement requirements shall be submitted to SASS for review and consideration.
13. The Supplier shall maintain suitable inspection and test records to serve as evidence of conformance with specified requirements. Such records shall be legible and traceable to the parts involved. For aviation parts, these records shall be maintained for a minimum of two (2) years after final payment or as stated otherwise in the Purchase Order.
14. The Supplier shall provide test coupons or specimens for design approval, inspection/ verification, investigation, or auditing by SASS upon request.
15. SASS, its customers and regulatory authorities shall be given the right of access to the Supplier’s facility upon request for the purposes of inspecting all applicable records and processes relating to the products and/or services provided to SASS under the Purchase Orders. SASS shall be allowed to audit and inspect such records and processes at any level of the supply chain. SASS shall give reasonable notice to the Supplier prior to any inspection and visit to Supplier’s facility.
16. The Supplier represents and warrants that it is in compliance with its parent company, SIA Engineering Company’s Supplier’s Code of Conduct. The latest revision is available at http://www.siaec.com.sg/suppliers.html.
